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SPECIAL SALE -55% for our entire collection.

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Mazzini-sofas.com - contact baner

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Customer service / FAQ / Frequently Asked Questions - Payments
Frequently Asked Questions - Payments
  • 1. Can I pay for the order while collecting the package?
  • No, the only possible form of payment is payment before the product is shipped. However, remember that if you are not satisfied with the product you receive, you have 14 days to return it.
  • 2. I have not been able to pay for the order, how do I complete the transaction?
  • VPlease contact our Customer Service Office via the contact form, e-mail: shop@mazzini-sofas.com or call us: +33 974 775 430. We will guide you what to do in such a situation.
  • 3. Can I get a VAT invoice for my purchases?
  • Yes, if you need to receive a VAT invoice, please complete the invoice details when placing the order.
  • 4. Is my payment secure?
  • Yes, we work only with proven payment operators and your transaction is 100% safe. Your connection is also protected, which is confirmed by the SSL certificate.
    • Do you need any help?

    Our team is available Monday through Friday from 10 a.m. to 4 p.m. We speak ENGLISH, FRENCH, GERMAN, and POLISH.

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